Opening Hours

Open until 8:00pm today

Opening Hours

  • Monday - Thursday

    9:00am - 8:00pm

  • Friday

    9:00am - 5:30pm

  • Saturday

    9:00am - 5:00pm

  • Sunday

    Closed All Day

Our Address

Key, Baines House,

4 Midgery Court, Fulwood,

Preston, PR2 9ZH


0808 252 9170

Key and what we do for you
Before you take equity release, first you need to take advice. That’s where Key comes in. 
Key is an equity release broker, not a lender. We offer independent, expert advice to help you make an informed decision about whether equity release is right for you. 
If it is, our equity release advisers will search the whole market to find the most suitable plan for your specific needs. 
Your adviser will then go through the ins and outs of the chosen plan with you, explaining everything you to need to know and answering any questions you may have. 
Key is a member of the Equity Release Council, a trade body for the equity release industry that has consumer safeguards at its heart. As members, we recommend Equity Release Council approved plans and they all come with its no negative equity guarantee. This means that when your property is sold as a result of your plan coming to an end, you’ll never owe more than your home’s worth. 
Once we’ve finalised what plan is right for you, we’ll tell you all about your plan provider and begin the application process.
Customer Michala White, who told of her experience with Key on independent consumer review site Trustpilot, remembers her equity release journey fondly:
“Very friendly, efficient, well presented and made easy from start to finish. Everything was made very clear and plenty of options were available, wasn’t rushed or felt pressured into anything. Would highly recommend1.”
Key is with you every step of the way and we will offer support if you need it. But we’re not the only ones involved in your equity release journey. 
We always encourage including your family in the process. They may ask questions you haven’t thought of. Being present in the process also makes them aware of what impact equity release will have on your estate. 
Of course, if you would prefer to go it alone, we’ll always respect your decision. 
So, if you’re thinking about releasing some of the tax-free cash tied up in your home, speak to Key. We’ve helped more that 1 million people decide if equity release is right for them2
If you want to talk now, you can request a call back online
Alternatively, if you’re not ready to chat things over yet, you can download our free equity release guide here
Before that, you might want to take a look at how much cash you could release from your home, using our free, simple online calculator
What should you consider before taking out equity release?
Our independent, specialist equity release advisers compare products from the whole market to find the most suitable equity release plan for you. They’ll discuss all the options available to you and explain that taking an equity release plan reduces the value of your estate and may affect any means-tested benefits you’re eligible for.
With a lifetime mortgage, you’ll still own your home. It’s a loan secured against your home and is repaid when you, or the last surviving applicant, pass away or move into long-term care. 
All equity release plans we recommend have a no negative equity guarantee, which means you’ll never owe more than the value of your home.
You have to get expert advice before releasing equity; it’s a regulatory requirement. Key’s initial consultation is free with no obligation to proceed. If you decide to go ahead with an equity release plan, our advice fee – usually 1.99% of the amount released, subject to a minimum of £1,499 – is payable only on completion.

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