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      Key, Baines House,

      4 Midgery Court, Fulwood,

      Preston, PR2 9ZH

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Customer stories

Key have helped over 1 million people decide if equity release is right for them, see what some of them have to say

What's right for you

If you’re already familiar with Key Later Life Finance, you’ll know we believe that your retirement should be just right for you. This is why we take a personal approach to equity release.

We take the time to speak to you over the phone to understand you and your personal circumstances. We give you all the information you need to make an informed decision in your own time, and if equity release isn’t right for you, we’ll tell you.

Over the past 20 years, Key have helped thousands of people enjoy a better retirement through equity release. During that time, we’ve got to know our customers very well.

Here are some of their stories 


69, Retired

The best thing about all of this is I can have the holidays I want, the grandkids are over the moon, their pockets are never empty now. It’s just nice to wake up in the morning and not worry about anything.
Read more

Michael and Carol

64 & 63, approaching retirement

All the worries and the stresses have gone now, we can just look forward to having a nice relaxing retirement…We’re planning to go away on a couple of cruises.
Read more

It’s extremely rewarding to know we make a difference, and that customers are so willing to share their stories - and some of them are truly inspirational. From the 74-year-old skydiver to the 84-year-old globe-trotting ballroom dancer, our customers are proof that age is nothing but a number.

There are all kinds of reasons our customers opt for equity release such as going on an adventure, for home improvements, to pay off existing debt or support loved ones. Whatever the motivation, we champion the idea of helping people make their retirement dreams a reality, whether that’s healthier finances or a once-in-a-lifetime trip around the world.

Arrange advice

All of our equity release advice is unique to you, delivered by fully-qualified equity release experts. We take the time to get to know you and your needs to ensure we find and recommend the right outcome for you.

Things to consider

  • All our equity release advice relates to Key lifetime mortgages only - a loan secured against your home
  • Equity release will reduce your estate’s value and may affect your entitlement to means-tested benefits
  • A lifetime mortgage may result in limited or no property equity remaining and will reduce your financial options in the future
  • You should always think carefully before securing a loan against your home to repay existing debt
  • The loan, plus compound interest, is typically repaid through the sale of the property when the last remaining applicant passes away or moves into long-term care
  • £899 advice fee only payable on completion

How does equity release work?

Find out how equity release works and how it may help you access some of the tax-free cash tied up in your home

Is it right for me?

Find out all of the necessary facts and information to see if equity release is right for you.

Your journey

Find out how to apply for an equity release plan and what you can expect on your journey with us
Page last updated: Thursday 29 June 2023