Open at 9am, call free on 0808 252 9170

Helping you feel sure about retirement finance

  • Improving retirements since 1998

  • 1 million+ UK homeowners helped

  • Clear guidance. No pressure. Ever.

Honest | Personal | Trusted - that's Key Equity Release

Our purpose

We help UK homeowners aged 55+ make the most of what they've built to enjoy a better retirement - safely and confidently

Our why

Retirement is about more than just getting by - it's your time to live on your own terms.

  • Because you've spent a lifetime building your home - now it can help support the retirement you want

  • Because peace of mind means more - especially when planning for the future

  • Because your retirement should be lived with confidence - not compromise

Because home means more

At Key Equity Release, we believe retirement should be about enjoying what matters most - free from financial stress and full of possibility. 

Your home is more than bricks and mortar. It's where memories are made and futures are planned. For over 25 years, we've helped people make the most of what they've built. This helps them live comfortably and on their own terms. 

Our expertise goes beyond equity release. We also guide customers through later life mortgages and estate planning. This gives you clear, personal advice for every stage of retirement.

We know these decisions can feel daunting. That's why our guidance is always honest, straightforward, and pressure-free. We help you move forward feeling sure of your choices.

Our values: Honest | Personal | Trusted

Honest

  • We keep things clear and simple

  • No jargon, no hidden catches

  • If it's not right for you, we'll tell you

Personal

  • Every journey starts with listening

  • Your goals shape our advice

  • No one-size-fits-all - it's tailored to you

Trusted

Why people trust Key Equity Release

Big financial decisions deserve clarity and care. For over 25 years, families across the UK have turned to Key for guidance they can rely on.

With specialist experience and a promise to put your best interests first, we help people feel confident, informed, and in control of their future. 

1 million+

homeowners helped

£8.0bn+

unlocked

80+

awards

17,000+

Trustpilot reviews

Every number represents someone who's found confidence and peace of mind with Key.

Every home has a story

Every customer we meet has their own hopes, plans, and reasons for wanting to feel more confident about retirement.

From making homes work better for the years ahead to supporting family, we've helped thousands turn their goals into reality - always through clear, personal advice.

"Key helped us feel comfortable with every step. We never felt rushed - just supported."
Paul and Emma, example customer story


See more customer stories

What to expect from Key

When you speak to Key, you'll get straightforward guidance from people who care about helping you make confident decisions. 

Honest support

We're upfront about everything - from how we work to costs involved. No jargon, no hidden catches, and no pressure. Just clear, straightforward help every step of the way.

Personal advice

Your adviser listens first, explains clearly, and only recommends what's right for you.

Trusted guidance

It's always free to explore your retirement finance options with Key. We'll keep you informed throughout and make sure you understand every step before you move forward. 

Because enjoying today means more

Our story: 25+ years of expert advice

Since 1998, we've helped UK homeowners aged 55+ live more confidently in retirement.

1998
Founded as Home Income Gold

2001
Became Key Retirement Solutions

2004
Management buy-out and first award

2007
Expanded into 
estate planning, wills and LPAs

2013
Moved to new 
Preston HQ

2014
Rebranded to Key Retirement

2017
Acquired by
Partners Group

2018-2022
Multiple national awards for advice and innovation

2022
Rebranded as Key Later Life Finance to include 
later life mortgages

2024
Rebranded to our specialist roots as Key Equity Release, still offering expert guidance on later life mortgages and estate planning

We've grown, but never lost sight of what matters - helping people make smart, informed decisions about their home and their future.

Our people and culture

At Key, great advice starts with people who care.

Behind every conversation, recommendation, and story is a team who put understanding first. Our culture is built on empathy, integrity and expertise - but above all, listening

Specialists in later life

Experts who understand the needs and goals of homeowners aged 55+

Advice that feels human

We listen first and guide you through choices without pressure

Care that continues

We stay available after completion to support you as life changes

"You're not just a case number. Our culture is about treating every customer like family - with patience, care, and complete honesty." 


- Key Customer ExperienceTeam

Proud to give back

Every year, we support charities through fundraising and volunteering. This includes Brian House Children’s Hospice, Boathouse Youth, and Barnardo’s.

We're also a Dementia Friend, committed to supporting vulnerable customers with understanding and care.

Ready to talk?

Your home has been the heart of your life - now it could help shape the retirement you want. Speak to our UK-based expert team for clear, personal guidance that puts you in control.

Page last updated: Tuesday 11 November 2025