Opening Hours

Open until 8:00pm today

Opening Hours

  • Monday - Thursday

    9:00am - 8:00pm

  • Friday

    9:00am - 5:30pm

  • Saturday

    9:00am - 5:00pm

  • Sunday

    Closed All Day

Our Address

Key, Baines House,

4 Midgery Court, Fulwood,

Preston, PR2 9ZH


0808 156 2693

We always make sure that our customers are well-informed and well-protected: you'll be given all of the facts about equity release before deciding whether or not to go ahead. Our equity release advisers also find out whether an equity release plan is right for you, and if it’s not, they’ll tell you.

This helps us to make sure that people only go ahead with equity release if it is right for their financial situation! For many people, though, equity release will be a positive solution to financial concerns in retirement or a way to improve quality of life.

Your adviser will also provide you with an illustrative example of costs for the plan that they recommend. You'll get a chance to discuss these costs up front, with absolutely no obligation to proceed. 

The importance of advice

Equity release isn’t the right solution for everyone, and advice from a specialist equity release adviser is an important way of making sure that you know what you’re going ahead with. Key’s equity release advisers are specialists – meaning that they can provide you with all the information you need to decided if equity release is right for you. 

As an advisory service, Key are regulated by the Financial Conduct Authority. In addition, plans we recommend are approved by the Equity Release Council; this means that they offer a number of important guarantees, including a no negative equity guarantee, the right to stay in your home for life, and the right to move home should you wish to, subject to lender criteria. 

Equity Release Mythbusters

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Is equity release right for me?

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Want to know more?

Get all the facts about equity release by downloading our FREE guide to read straight away. Plus, we'll post one out for you to browse at your leisure. 
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Our independent, specialist advisers search the whole market to find the right equity release plan for you. They’ll explain all the options available and that taking a plan reduces the value of your estate and may affect any means-tested benefits you’re eligible for.

You have to get specialist advice before releasing equity; it’s the only way to do it. The initial consultation we give is free with no obligation to proceed. If you decide to go ahead with an equity release plan our advice fee, usually 1.99% of the amount released, subject to a minimum of £1,499, is payable only on completion.
With a lifetime mortgage, the most popular form of equity release, you’ll still own your home.  As with any kind of mortgage, it’s a loan secured against your home. All equity release plans we recommend have a no negative equity guarantee, which means you’ll never owe more than the value of your home.

Lifetime mortgages typically have no monthly repayments, as the loan plus roll up interest, is repaid when the plan comes to an end.   You should always listen to advice and give full consideration before securing a loan against your home.